Receptionist
Union City, CA
Join the Emerald Family!
About Us:
Emerald Packaging is a family-owned business that has been servicing the fresh produce industry throughout the U.S. for over 60 years and has established itself as one of the largest flexible packaging producers in the West Coast with over 250 employees, operating 24/7. Emerald understands that our employees are our biggest assets. With this in mind, we offer a generous benefits package.
Job Summary:
The Front Desk Receptionist is responsible for attending to all visitors by greeting, welcoming, and directing them appropriately while managing telecommunications systems.
Essential Functions:
- Deliver outstanding customer service to all visitors, including providing accurate directions and assistance.
- Promptly answer a high volume of incoming phone calls, typically within the first ring.
- Handle the efficient management of all incoming and outgoing mail and packages.
- Oversee office supply inventory, including ordering, stocking, and organization of supplies.
- Prepare detailed inventory and supply reports for management using Microsoft Excel.
- Perform light general housekeeping tasks, such as maintaining a clean kitchen area and keeping workspaces organized.
- Provide support to the Customer Service team in the preparation of order documentation (job jackets), contributing to a cooperative and cross-functional work environment.
Experience Required:
- Bilingual in Spanish is preferred.
- Minimum of 1 year of experience in a corporate or professional office environment.
- Proficient in Microsoft Outlook, Excel, and Word.
Benefits Package Includes:
- Comprehensive Medical Coverage (PPO & HMO options available)
- Free Dental and Vision coverage for employees and their dependents
- 401(k) Retirement Plan
- Life Insurance Coverage
Additional Position Information:
- Schedule: Full-time, Monday–Friday, 8:00 AM – 4:30 PM (Onsite)
- Compensation: $25.00 per hour